Nobody likes to deal with tech support or customer service reps. A growing
number of people are getting sick of being put on hold for three hours and
then paying ridiculous "per incident" fees so some Microserf can tell them
to "reinstall the operating system!"
Desperate users are turning to an unlikely source to diagnose and fix
software problems: psychics. Palm[Pilot] readers, 1-900 number operators,
and clairvoyant consultants are quickly becoming the hottest careers in
the tech sector.
Explained Madam Cosmos, owner of the Main Street Mysticism Temple in
Keokuk, Iowa, "With my special powers, I can track down the source of any
problem. Got a rogue Registry entry that's causing Bluescreens? I'll find
it. Missing a curly bracket in your Perl program but can't locate it
because the error messages are so unhelpful? I'll know where it is even
before you walk in my door."
