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• The realist adjusts the sails. William Arthur Ward
• Focus 90% of your time on solutions and only 10% of your time on problems.
  -- Anthony J. D'Angelo, The College Blue Book...
• A warm smile is the universal language of kindness. -- William Arthur Ward
• Direct a direct hit on your direct opponent, directing in the right direction.
• If you can imagine it, you can achieve it. If you can dream it, you can become it.
  -- William Arthur Ward...
• The mediocre teacher tells. The good teacher explains.
  The superior teacher demonstrates. The great teacher inspires. -- William Arthur Ward...
• The pessimist complains about the wind; The optimist expects it to change
  The realist adjusts the sails. -- William Arthur Ward...
• There is a vast difference between putting your nose in other people's business and putting your heart in other people's problems.
• The objective of all dedicated employees should be to thoroughly analyze all situatio
  anticipate all problems prior to their occurrence, have answers for these problems, and move swiftly to solve these problems when called upon....