Related:

• upport n. After-sale handholding; something many software vendors promise but few deliver.
  To hackers, most support people are useless -- because by the time a hacker calls support he or she will usually know the software and the relevant manuals better than the support people (sadly, this is not a joke or exaggeration)....
• Support free software - write it yourself!
• hareware: /sheir'weir/ n. {Freeware} (sense 1) for which the author requests some payment, usually in the accompanying documentation files or in an announcement made by the software itself.
  Such payment may or may not buy additional support or functionality....
• MAKAI Software Support Node (1:226/1420.1)
• dead: adj. 1. Non-functional; {down}; {crash}ed. Especially used of hardware.
  2. At XEROX PARC, software that is working but not undergoing continued development and support....
• USG UNIX: /U-S-G yoo'niks/ n. Refers to AT&T UNIX commercial versions after {Version 7}, especially System III and System V releases 1, 2, and 3.
  So called because during most of the lifespan of those versions AT&T's support crew was called the `UNIX Support Group'....
• Support Shareware! Support Shareware!
• wizard: n. 1. A person who knows how a complex piece of software or hardware works (that is, who {grok}s it)
  esp. someone who can find and fix bugs quickly in an emergency....
• MS-DOS:: /M-S-dos/ [MicroSoft Disk Operating System] n.
  A {clone} of {{CP/M}} for the 8088 crufted together in 6 weeks by hacker Tim Paterson, who is said to have regretted it ever since....