Related:

• The following is a memo from the president of Cyberell Computer Company.
  "All of our customer-service employees recently attended a two-day retreat during which they received retraining in effective customer service....
• The following appeared in a memorandum from the president of Mira Vista College to the college's board of trustees.
  "At nearby Green Mountain College, which has more business courses and more job counselors than does Mira Vista College, 90 percent of last year's graduating seniors had job offers from prospective employers....
• The following appeared in an editorial in the local newspaper of Workville.
  "Workers should be allowed to reduce their workload from 40 to 25 or even 20 hours per week because it is clear that people who work part-time instead of full-time have better health and improved morale....
• The following appeared as a letter to the editor of a national newspaper.
  "Your recent article on corporate downsizing* in the United States is misleading....
• The following is a recommendation from the personnel director to the president of Acme Publishing Company.
  "Many other companies have recently stated that having their employees take the Easy Read Speed-Reading Course has greatly improved productivity....
• The following appeared in a memo from the president of a company that builds and sells new homes in Steel City.
  "Over the past five years, the population of Steel City has increased by more than 20 percent, and family incomes in Steel City have risen much faster than the national average....
• Many employees of major United States corporations are fearful that they will lose their jobs in the near future, but this fear is largely unfounded.
  According to a recent study, a majority of companies expected to make new hires in the coming year, while fewer companies expected to lay off employees....
• The following appeared as part of a memo from the president of Automate, a company that manufactures automobiles.
  "It has come to my attention that Sparks, Inc., the manufacturing company that just moved into our state, is advertising job openings at salaries that are twice as high as those paid to our experienced assembly-line workers....
• The following was posted on an Internet real estate discussion site.
  "Of the two leading real estate firms in our town ....