The following appeared as part of a recommendation made by a faculty member to the president of a large university.
"Never once in our 150-year history as a university have we clarified our objectives. How, then, can we hope to adapt as an institution to the new challenges facing higher education. As a first step in this evolutionary process, therefore, we should send out questionnaires asking faculty members why they teach, asking students what they want from this university, and asking former students what they gained from their own education here. When the replies come in, we can tabulate them and formulate an official statement of our educational mission. This will surely result in improved programs at our university."