Ed Looks Like This Was Collected From The Various Discussions Of This In Comp.

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{ed Looks like this was collected from the various discussions of
this in comp.misc a long while ago.}


Computer Stories from a Field Service Engineer
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When I worked for a company that had a contract with 3M, 3M had asked me
to write them a memo describing why we were having problems with diskette
failures. I said in the memo that the disks were failing due to head
crashes. "If the customers would just clean their heads periodically, we
wouldn't have these problems," I said in the memo. One customer responded
with "What kind of shampoo do you recommend?"

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